How shipping works
Dad Drawer doesn't keep a warehouse full of stuff (Hank's garage is full enough). Every item ships directly from one of our partner brands or print-on-demand makers. If your order includes items from different makers, they may arrive in separate packages.
- Where we ship: the contiguous 48 United States only. We don't currently ship to Alaska, Hawaii, US territories, APO/FPO/DPO military addresses, or outside the United States.
- Processing: typically 2–5 business days. Personalized and made-to-order items are made just for you, so they may sit toward the longer end.
- Delivery: typically 3–10 business days after your order ships.
- Tracking: as soon as your order ships, we'll email you the tracking info.
Shipping rates are calculated at checkout. Ordering for a holiday or birthday? Order early. Your dad shows up to the airport four hours early; you can show up to Christmas a week early.
Returns
Personalized and print-on-demand items are made just for your dad, so they can't be returned unless they arrive damaged or defective.
Opened food and personal care items, like hot sauce and beard oil, can't be returned either. Once the cap comes off, it's Dad's.
All other items can be returned within 30 days of delivery as long as they're unused and in their original condition.
Damaged, defective, or wrong item?
Let us know within 30 days of delivery and include a photo, and we'll make it right. Return shipping on those is on us.
Who pays for shipping on returns
For any other return, you cover the cost of shipping it back. Original shipping charges aren't refundable unless the mistake was ours (damaged, defective, or wrong item).
How to start a return
Email us first at hank@daddrawer.com with your order number (and a photo, if something arrived damaged). Our items come from different makers, so please don't send anything back until we tell you where it goes. A real person will get back to you.